Privacy Policy
Last Updated: March 15, 2025
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
• Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
• How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
• What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You
- • Basic contact details (name, address, phone, email)
- • Order information (billing/shipping address, payment confirmation)
- • Account information (username, password, security questions)
- • Shopping information (viewed items, cart, wishlist)
- • Customer support information
Information We Collect through Cookies
- • Device information
- • Browser information
- • IP address
- • Network connection details
- • Usage Data and interaction patterns
• How We Use Your Personal Information
Providing Products and Services
Process payments, fulfill orders, manage your account, arrange shipping, and handle returns/exchanges.
Marketing and Advertising
Send marketing communications and show tailored advertisements for products or services.
Security and Fraud Prevention
Detect, investigate, or take action regarding fraudulent, illegal, or malicious activity.
Communicating with You
Provide customer support and improve our Services to maintain our business relationship.
• Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls.
• Your Rights and Choices
We will not discriminate against you for exercising any of these rights. You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
• Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.
• Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
• International Users
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
Contact Us
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:
Phone: +92 302 4142996
Email: info@zolshoes.com
Address: Pakistan